Support

Write to info@edopia.organd the school office will reply. It helps if you tell us your name, your child’s name, and what you were trying to do when it went wrong.

Accounts are created by the school, so a few things are worth checking first.

• Use the email address the school has for you. A personal address you have not given the school will not be recognised.
• If you have forgotten your password, use Reset your password on the sign-in screen.
• If you are new to the school and have not been given an account yet, the office will set one up for you.

Families can raise anything with the school through Help Desk inside the app. It goes to the school office, you can see the reply in the same place, and it keeps the whole conversation in one thread.

Anyone signed in can report a problem with the app itself from their own home screen, under Dareecha Support. Those reports go to the people who make the app, not to the school, so anything about your child belongs in Help Desk.

The Edopia app is the same product as the website at https://lms.edopia.org. Signing in on either one shows you the same thing, so if a page is not behaving on your phone it is worth trying it in a browser as well. If it goes wrong in both places, say so when you write to us, because that helps us find it faster.

You can read how we handle your information on the privacy page.

Edopia, Islamabad, Pakistan. info@edopia.org